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  • Privacy Policy

    PERSONAL DATA PROTECTION POLICY Who is responsible for the processing of your data? Ola Hotels S.A.U. - CIF: A07177660 Gran Vía Asima, 4, 5º, 07009 Palma de Mallorca, Baleares 971 43 22 02 lopd@olahotels.com Rosa Martínez For what purpose do we treat your personal data? In Ola Hotels we treat your data with the following purposes: Data provided through the form on our website Any data that you have provided to us through our website will be treated solely in order to meet your requests for information or suggestions. Data provided by booking online or in person at our hotels The data that you provide us during the online booking process, or during check-in or your stay in any of our hotels, will be treated by the corresponding Treatment Manager in each hotel, of which you will be informed at the time of collect your data, and whose purpose will be the correct provision of the services you have hired and the billing and collection of them. The data of your credit card can be used for the collection of any service that you have enjoyed and that has not been paid by you beforehand. Additionally, and whenever you give us your consent, we may use your email address to send you commercial information, offers, promotions or events related to our hotel chain, which may be of interest to you. How long will we keep your data? These data will be kept as long as they are necessary for the intended purpose in each case, or during the time necessary to comply with any legal obligation. What is the legitimacy for the treatment of your data? Data provided through the form on our website This treatment that we make of your data is based exclusively on the consent you give us when accepting this privacy policy. In no case, the withdrawal of such consent will condition any other relationship that you have with our company, nor the conditions of the rest of the services that we are providing. Data provided by booking online or in person at our hotels In this case, the processing of your data is legitimated by the contractual relationship between both parties, due to the services requested by you. To which recipients are your data communicated? These data will not be transferred to third parties, unless there is a legal obligation, as is the case of the communication of your data to the State Security Forces and Corps, for police control. They may also be communicated to the other companies of the Ola Hotels group, for administrative management. What are your rights when you provide us with your data? - Anyone has the right to obtain confirmation on whether Ola Hotels are treating personal data concerning him. - You have the right to access your personal data, as well as request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes that were collected. - In certain circumstances you may request the limitation of the processing of your data, in which case we will only keep them for the exercise or defense of claims. - In certain circumstances and for reasons related to your particular situation, you may object to the processing of your data. Ola Hotels will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims. www.olahotels.co.uk/contact/